Start right nowIf you have advertised recently for a new member of staff, now is the time to think about how they will spend their first few days, first few hours, first few minutes in the job.
The opinions that they form will stay until there is overwhelming evidence to the contrary.
With your knowledge of your company, and my experience designing and presenting induction and orientation training, together we can give your new colleague a welcome that they won't forget.
We can probably create an orientation strategy in less than four hours - all I will do is ask questions like: "what is the policy on mobile phones?" If you answer that we provide them to all our reps, and allow a certain amount for personal calls, I will say, sure, but what about calling mobiles from the office?
I will remind you of the questions so that you can have the necessary resources available when they arrive.
I have a collection of questions that new employees have been asking, or should have been asking - but were too shy, embarrassed or disoriented. Together we can have the answers ready when your new team member starts. Many of the issues that I address in helping you design an induction and orientation program to suit your staff are listed in a checklist on this site.
If you surf this site, you will also find samples of activities that I have developed to make learning fun. There are also articles on adult learning issues and a collection of other resources that trainers from throughout the world have found useful.
Corporal Pat was assigned to induction training to advise new recruits about their benefits, especially their insurance cover.
It wasn't long before Colonel Max noticed that Corporal Pat was selling insurance to almost all of the recruits he advised. To find out why, the Colonel listened in on Pat's session.
Pat explained the basics of insurance cover to the new recruits, and then said, "If you are killed in a battle and have insurance, the government will pay $200,000 to your family. If you don't have insurance and get killed in battle, the government will pay $6,000."
"Now," he concluded, "how do you think they pick who to send to the danger spots?"
See our checklist for induction and orientation